Customer ID and Serial Number Isn't Validating
3/2/2006
Posted by rproctor
We've received a few comments about people not being able to validate their customer id and serial number. The problem most likely is in the leading zero of your serial number. For example, let’s say your customer id is 012345 and your serial number is 012345-ABCDEF. Try removing the leading zero in your serial number (customer id: 012345, serial number: 12345-ABCDEF) when validating. If you still to have problems, feel free to email me at rproctor@dentrix.com.
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Welcome to G2!
1/26/2006
Posted by mwilkinson
Welcome to the new face of Dentrix. Many of you may have been expecting version 12. But G2 is not just another release of Dentrix. It is much, much more and therfore wouldn't fit into the same old mold. The changes in the Chart and Treatment Planner were done in response to the numerous requests that we have received, and they are based on the latest in software programming technology. This new technology will become the platform foundation for future software updates. This platform will allow us to serve you, our customers, better than ever before.
As the Product Line Manager for Dentrix, I really think you are going to like what you see. If you want to get in on the action, sign up early for the beta. We expect the list of qualified beta sites to fill up fast. If beta is not your thing, that's OK. But stay tuned for the Next Generation in Dental Practice Management -- coming soon to a computer near you!
Michael Wilkinson
Product Line Manager
Dentrix
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